01. Personal Information We Collect

Personal information means information that identifies or can reasonably be linked to an individual. Depending on your interactions with our Services, we may collect:

• Contact information: Name, phone number, email address, billing address and shipping address.
• Financial information: Payment details, transaction information, payment method and payment confirmations.
• Account information: Username, password, preferences, security questions and settings.
• Transaction information: Products viewed, added to cart or wishlist, purchased, returned, exchanged or cancelled.
• Communications: Information you share with our customer support team.
• Device information: Browser, device, network connection, IP address and identifiers.
• Usage information: How and when you interact with our website and Services.

Anonymous or properly de-identified information is not considered personal information under this description.

02. Sources of Personal Information

We may obtain personal information:

• Directly from you when placing an order, registering an account or contacting us.
• Automatically through our website, cookies and similar technologies.
• From service providers working on our behalf.
• From business partners and other third parties, where applicable.

03. How We Use Your Information

• Order fulfillment: Processing payments, managing orders, arranging shipping, returns and exchanges.
• Customer experience: Maintaining accounts, remembering preferences and recommending relevant products.
• Marketing: Sending promotional communications and displaying advertisements, including personalized advertising where applicable.
• Security: Preventing fraud, verifying accounts and investigating suspicious activity.
• Customer support: Responding to questions and providing assistance.
• Legal compliance: Meeting legal obligations, responding to valid requests and protecting our rights.

04. Sharing Personal Information

We may share relevant information with:

• Shopify and service providers supporting payments, hosting, analytics, customer support and order fulfillment.
• Shipping and delivery partners to complete orders.
• Marketing and advertising partners where applicable.
• Third parties you authorize or request us to share information with.
• Affiliated companies, where applicable.
• Authorities or other parties where disclosure is required by law or connected to legitimate legal or business processes.

Partners may have their own privacy policies governing their processing activities.

05. Our Relationship with Shopify

Our store is powered by Shopify, which processes certain personal information to provide and improve the shopping Services. Information may be processed by Shopify and its service providers in other countries.

Shopify may also process information for certain enhanced commerce and advertising features. For some of these activities, Shopify is responsible for handling relevant privacy requests.

Shopify Consumer Privacy Policy

Shopify Privacy Portal

06. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage and support advertising where applicable.

You may manage certain cookie settings through your browser or any privacy controls made available on our website. Disabling some cookies may affect website functionality.

07. Third-Party Websites

Our Services may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or security. Please review their policies before sharing information.

Information you post publicly on third-party platforms may be visible to other users.

08. Children's Privacy

Our Services are not intended for children under the applicable age of majority. We do not knowingly collect personal information from children in that category.

Parents or guardians may contact us to request deletion of a child's personal information where applicable.

09. Security and Data Retention

We take privacy and security seriously. However, no online system or transmission method can guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide Services, maintain accounts, fulfill legal obligations, resolve disputes and enforce applicable agreements.

10. Your Rights and Choices

Depending on applicable law and your location, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request a portable copy or transfer of your information in eligible circumstances.
• Opt out of promotional emails using the unsubscribe option.

These rights may be subject to legal conditions and exceptions. We may verify your identity before processing a request. Authorized representatives may be required to provide proof of authorization.

We will not discriminate against customers for exercising applicable privacy rights. Essential order or account messages may still be sent after marketing opt-out.

11. Privacy Requests and Complaints

You can contact us to exercise your applicable rights or raise concerns about how we handle personal information. We will respond in accordance with applicable law.

Depending on your location, you may also have the right to contact a relevant data protection authority.

12. International Data Transfers

Personal information may be transferred, stored or processed outside your country of residence.

Where applicable, transfers from the European Economic Area or United Kingdom may rely on recognized legal safeguards, including standard contractual clauses or adequacy decisions.

13. Changes to This Privacy Policy

We may update this policy to reflect operational, legal or regulatory changes. Updated versions will be published on our website with a revised date and any notice required by applicable law.